It is our policy not to discuss matters concerning any child or parent outside the crèche without permission. In the event of a child protection concern, the manager will talk to the relevant authorities with the parents' knowledge. Confidential information is shared only with staff members who require the information to do their job effectively. Staff and parents have the right to view their file. All staff and volunteers are informed of this policy in their induction.
In order to ensure the fair allocation of places, we offer places on a first come first served basis. All children are welcome regardless of race, religion, gender or ability. When all places are filled a waiting list is established and the next available place is offered to the child at the top of the list. An Enrolment form must be filled in and one week’s fees paid to secure a place.
Reddington Childcare Centres aims to provide the highest quality education and care for all our children. We aim to offer a welcome to each individual child and family and to provide a warm and caring environment within which all children can learn and develop to the best of their abilities. We believe children and parents are entitled to expect courtesy and prompt, careful attention to their needs and wishes. If you have any cause for complaint please speak to the Manager.